MK SmartSpeech is an all-inclusive speech analytics solution that allows to visualize audio or text interactions using state-of-the-art speech recognition, transcription and text analysis technologies. This technology is transforming the CX industry and everyone in the industry is exploring the potential
What kind of agent is suited to this opportunity?
- Someone who has experience of the BPO and call center industry
- Enterprise sales experience with exposure to selling higher up the chain
- Understanding of Customer Experience concepts