Win-win solution for contact centers: lowers costs of calls, automatize the response of 20 -30% of the total calls and enhance customer satisfaction.
What is a voicebot?
A voicebot enables its user to interact with a device or a service simply by speaking. Powered by artificial intelligence and Natural Language Processing (NLP), a voicebot can understand a spoken question or request and structure a fitting audio response. Although not identical, it helps to view a voicebot in the same light as a chatbot. Both use the same underlying technology and both are designed to understand a customer’s question and search for and deliver the right answer.
What kind of agent is suited to this opportunity?
We're looking for someone with the right network of contacts.
Someone who's honest, with strong business development and negotiation skills & has tenacity to get deals closed. Who is comfortable with initiating contact and building relationships with potential buyers.